What is a virtual emergency department? And when should you ‘visit’ one?

Credit: Pixabay from Pexels For many Australians the emergency department (ED) is the physical and emblematic front door to accessing urgent health-care services. But health-care services are evolving rapidly to meet the population’s changing needs. In recent years, we’ve seen growing use of telephone, video, and online health services, including the national healthdirect helpline, 13YARN (a crisis support service for First Nations people), state-funded lines like 13 HEALTH, and bulk-billed telehealth services, which have helped millions of Australians to access health care on demand and from home. The ED is Read More