Illegitimate interruptions reduce productivity in the workplace, finds study

A team of researchers from The University of Queensland has found employees experience more stress at work when interrupted with requests for unnecessary or unreasonable tasks. Associate Professor Stacey Parker from UQ’s School of Psychology led the study that investigated how interruptions during work can have an impact on employees’ stress and performance. “We found that the type of interruption plays an important role in how people react,” Dr. Parker said. “If a person is interrupted with a request to complete a task they perceive as illegitimate, which is pointless Read More