[ | E-mail ] Contact: Sarah McDonnells_mcd@mit.edu 617-253-8923Massachusetts Institute of Technology CAMBRIDGE, MA — Consider the last time you dealt with an airline service mishap: a bag lost in transit, a flight delayed or canceled, or an overbooked plane. Are you more or less…
Source:Flying the not-so-friendly skies
Thursday, January 30, 2014
Flying the not-so-friendly skies
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